Terms and Conditions

Last updated: November 5, 2025

Welcome to ABA Companion!

This page explains the terms and conditions governing the use of our website, as well as registration and payment for therapist training courses provided by ABA Companion. By accessing this website and making a purchase, you acknowledge that you have read, understood, and agreed to all of the terms and conditions below.

1. About ABA Companion

ABA Companion is a child development clinic that provides professional training services for therapists and educators in the fields of child development and therapy. This website is operated by ABA Companion.

Address: Jalan Tebet Timur III K No.7, Tebet, South Jakarta Email: contact@abacompanion.com

2. Use of the Website

You agree to use this website only for lawful purposes and in accordance with applicable laws. You are prohibited from using this website for:

    • Fraudulent or unlawful activities.
    • Distributing viruses, spam, or other malicious code.
    • Copying, distributing, or using training materials without written permission from ABA Companion.

3. Course Registration and Payment

    • Course registration is conducted through the official ABA Companion website.
    • Payments are made through our official payment partners, including Xendit and BCA.
    • Registration is considered valid once payment has been successfully received.

4. Cancellation and Refunds

The cancellation and refund policy is explained on a separate page, namely the Refund Policy. Please read it before registering.

5. Intellectual Property Rights

All training materials, videos, and documents provided by ABA Companion are copyrighted property of ABA Companion. Reproducing, distributing, or using these materials without written permission is prohibited.

6. Limitation of Liability

ABA Companion shall not be liable for any indirect or consequential losses arising from the use of our website or training materials.

7. Changes to the Terms and Conditions

ABA Companion may modify these terms and conditions at any time. Any changes will be announced on this page with the latest update date.

8. Contact

For further questions, please contact us at:

Refund Policy

Last updated: November 5, 2025

We understand that your plans may change. This page explains the cancellation and refund policy for ABA Companion therapist training courses.

1. Refund Eligibility

You are eligible for a refund if you cancel your participation at least 3 (three) days before the course start date. Please note that a fixed administrative fee of IDR 180,000 will be deducted from the total refund amount to cover transaction and administrative processing costs.

2. How to Request a Refund

To request a cancellation and refund, please email contact@abacompanion.com at least 3 days prior to the start date with:

  1. Your full name and registered email address
  2. Course name and batch date
  3. Proof of payment or order ID

Once your request is verified and approved, the refund will be remitted to your original payment method.

3. Processing Time

Approved refunds are processed within 7–14 business days after confirmation of cancellation.

4. Non-Refundable Conditions

A refund cannot be issued if:

  • The cancellation request is submitted less than 3 days before the course start date.
  • The participant fails to attend the course without prior written notice (no-show).
  • The participant has already accessed, viewed, or downloaded course materials on the learning platform.

5. Contact Information

For assistance regarding cancellations or billing: